In early 2002 i recall reading and falling in love with Jim Collins book: "From good to Great". I recall being so excited by some passages that i typed out whole paragraphs and sent them around to the rest of the office..
For my last birthday Deels got me Collins other book "Built to Last: Successful Habits of Visionary Companies".
It seems as if he has done it again, with his new (soon to be released) book called "How The Mighty Fall: And Why Some Companies Never Give In"
Businessweek posted [an excerpt from the book], and i wanted to post an excerpt of that excerpt. He covers the 5 stages of a failure (im pasting 3 of them):
At [DeepSec] last year i had the pleasure of hearing Ivan Krsti? speak. While some of his arguments had (small) holes in them (which the audience were quick to pounce on), he raised the ugly fact that people like me like to ignore.. That some of us spend a lot more time thinking of elaborate ways to break stuff than we do designing less breakable stuff..
I think for most security "breakers" its an argument that sometimes hits hard, and makes you wonder if you should be refocusing your efforts..
It seems, he has just taken a position at [Apple]
We recently wrote a paper contrasting the built in memory protection mechanisms on OSX and its windows counterparts, and concluded the paper with the following lines:
"It can be postulated that OS X currently sits in an unusual niche, staying off the radar of server-attackers while below the threshold to make it an attractive target for attackers wishing to capture large volumes of desktop computers (for botnets or similar activities). Apple would be well advised to make good use of their time in this niche to learn from the mistakes made by those before them, because as their market share steadily rises, they steadily inch closer to moving out of this protected space.... .. We hope that Apple is able to make the necessary improvements before it too is forced into altering its views on generic OS protection mechanisms through the media frenzy that follows public security breaches."
It would seem like with a move like this, Apple are thinking these thoughts too..
Yvette Du Toit (E&Y - UK/ZA) featured on the latest ITSecurity Pubcast and spoke about her role in CREST. SensePost were invited along, and i showed that while i have a face for radio, i do not have the voice for it.. Ahh.. some day ill find my niche..
[Zappos.com] is one of those companies people love to write about. They make headlines for their use of new media and their CEO (Tony Hsieh) is as .com legendary as one gets.. (he sold LinkExchange in 1998 for $265 million and under him zappos went from $1.6 million in sales (2000) to $840 million in sales (2007)).
He recently gave a talk at the [Web 2.0 conference].
He talks about how they invest in the customer experience, free shipping bouquets, and suprise shipping upgrades to get customers products delivered before they expect it.. This is all cool, and im sure people love them for it, but then he goes on to mention their number 1 priority as a company..
"Its actually not customer service. Our #1 priority as a company is company culture!"
He goes on to say "Its our belief that if we get the culture right, the rest of the stuff like great customer service will happen naturally". The remaining 10 minutes of his talk are on why company culture matters..
I have so much i want to say about this, and why i think building and maintaining the right culture makes or breaks an organization, but i dont think i can beat his simple eloquence. "Our #1 priority as a company is company culture, Its our belief that if we get the culture right, the rest of the stuff .. will happen naturally"